Front Office Manager
After passing A-Level Science at college I joined PREM Group at the age of 18 as a Receptionist. After 2 years I was responsible for group reservations until 2011 where I was promoted to Front Office Manager.
Every day can be a vary of responsibilities from the front of house and housekeeping operations and ensuring that the departments are delivering service to the required standards at all times. Completing the weekly forecasting reports to control revenue and expenditure in our departments.
Securing large VIP group bookings and guessing who will be walking through the doors on the day.
The promotion to Front Office manager and also seeing my team progress to the standard they are now.
Cycling – currently training for a 60 mile bike ride from Manchester to Blackpool!
Tomorrow is a new day.
Ice Hockey is my passion; I have been attending Sheffield Steelers matches since the age of 4 and still try to attend every match!
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